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RENTAL POLICY

Booking Confirmation + Payment

  • Reservation Confirmation: Your reservation is confirmed upon receipt of the full payment. A booking confirmation email will be sent to you with essential details.

  • Payment: We accept payments through the Airbnb platform. Payments are non-refundable unless otherwise specified in the cancellation policy.

Cancellation + Modification

  • Cancellation Policy: Refer to our Cancellation Policy for details on cancellations, refunds, and modifications. It is recommended to review this policy before confirming your reservation.

Check-In + Check-Out

  • Check-In: Check-in time is after 3:00 PM. Early check-ins may be accommodated based on availability, but please confirm in advance.

  • Check-Out: Check-out time is by 11:00 AM. Late check-outs may incur additional fees if not prearranged.

House Rules + Occupancy

  • House Rules: Guests are required to adhere to the House Rules provided on our Airbnb listing. Failure to comply may result in eviction without a refund.

  • Occupancy: The maximum occupancy for each cabin is stated in the listing. Additional guests may incur extra charges or lead to eviction without a refund.

Pets + Smoking

  • Pet Policy: We welcome well-behaved pets with prior approval. A pet fee of $25 per night applies. Guests are responsible for any damages caused by their pets.

  • Smoking: Stillwater Retreat is a smoke-free environment. Smoking is strictly prohibited inside the cabins. Designated smoking areas are provided outdoors.

Security Deposit

  • Security Deposit: A security deposit may be required to cover potential damages. The deposit is fully refundable within [number of days] after check-out, provided no damage is reported.

Property Access + Amenities

  • Property Access: Guests have access to the entire cabin and designated outdoor spaces. Restricted areas will be clearly communicated.

  • Amenities: Guests are welcome to use all provided amenities. Any damage to amenities or cabin property may result in additional charges.

Emergencies + Support

  • Emergency Contact: In case of emergencies, please contact emergency services first. For non-emergency issues, contact our on-call support at 1-888-111-1111.

  • Support: Our support team is available during your stay for assistance. Contact us at support@thestillwater.com for non-urgent matters.

By confirming your reservation, you acknowledge that you have read and agreed to the terms outlined in this Airbnb Rental Policy for Stillwater Retreat.

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We look forward to hosting you at Stillwater Retreat and hope you have a delightful stay!

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